Things to Know about our Seecamping Mentl on Lake Ossiach
Here we have clearly summarized the most frequently asked questions regarding your stay.
Planning and Booking
No, our Camping Mentl on the beautiful Lake Ossiach is open seasonally. In the 2027 summer season, we warmly welcome you from early May to late September.
Your camping price already includes hot water, showers, free Wi-Fi, and the use of our private lido/beach on Lake Ossiach. The varied children's program (including a magician, pony riding, wood workshop, children's animation) and yoga on the beach are also free of charge during the respective offer period.
The following additional costs and incidental fees apply:
- Rental accommodation: Bed linen and towels are included. A final cleaning fee only applies to apartments and mobile homes; for single rooms, it is already included.
- Electricity & Environment: Electricity at the pitch is billed directly according to consumption. We charge a daily environmental fee per pitch for waste disposal and wastewater.
- Taxes & Fees: The statutory tourist tax is charged separately. Additional fees may apply for dogs, additional vehicles, or an extra tent.
- Exemptions: Children and teenagers are exempt from the tourist tax until the end of the calendar year in which they turn 16. Persons with a proven degree of disability (GdB) of at least 90% as well as their accompanying person are also exempt. An official ID or a European Disability Card serves as proof.
You can see the exact prices for your vacation directly during online booking or in your personal offer.
Unfortunately, no pets are allowed in our rental accommodations (apartments, single rooms, mobile homes). For our pitches: Dogs are not permitted in July and August. In the months of May, June, and September, we warmly welcome your four-legged friends, provided our limited dog quota has not yet been exhausted. Once this limit is reached, we unfortunately cannot accept any further dogs. Dogs must be kept on a leash on the entire campsite grounds. Please note that dogs are not allowed on the beach or in the water of Lake Ossiach. The forest directly opposite is perfect for walking your dog. An additional daily fee applies for dogs.
You can conveniently book your dream vacation directly via our website or send us a non-binding inquiry there. If you have any questions, we are happy to assist you by phone at +43 4242 41886 or by email at info@camping-mentl.at.
Important note: Please always have individual agreements confirmed by us in writing. A purely verbal agreement is not considered a binding confirmation.
A spontaneous arrival without a reservation is possible, provided we still have a free pitch available. However, we strongly recommend an advance online reservation. This secures your preferred pitch and allows you to enter your data at your leisure beforehand. Please note that the chosen pitch number cannot be guaranteed bindingly; we reserve the right to assign you an equivalent alternative pitch.
Yes, the duration of the minimum stay depends on the chosen accommodation category:
- Mobile Homes: Minimum stay 7 nights (arrival and departure only Saturday to Saturday).
- Apartments: Minimum stay 5 nights (arrival during the week possible depending on availability).
- Single Rooms: Minimum stay 3 nights (arrival during the week possible depending on availability).
- Pitches: The minimum stay depends on the respective season. The exact minimum booking periods for your desired timeframe are displayed directly in our online booking tool.
Yes, during your online reservation you can select your preferred desired pitch. However, please note that the specific pitch number is not bindingly guaranteed by us. We reserve the right to assign you an equivalent pitch as an alternative if necessary.
Yes, a deposit is required and becomes due immediately upon completion of the booking. The exact amount of the deposit will be shown during the online booking process or in your personal offer. You can conveniently pay the deposit via Visa, Mastercard, or PayPal.
For the remaining payment, you have two options:
- On-site: Pay your final bill upon departure at reception in cash or with a debit card / EC card (credit cards are not accepted on-site at reception).
- Self-check-out: Pay the remaining balance flexibly via your personal guest portal using Visa or Mastercard. Pitch guests can use self-check-out as soon as electricity is no longer required at the pitch.
In the event of a cancellation up to no later than 30 days before the planned arrival, only an administration fee applies. Please refer directly to the details in your personal offer or booking confirmation for the exact cancellation fees and conditions for later cancellations, as these may vary depending on the pitch or rental accommodation.
- Changes prior to arrival: To adjust the travel period or number of guests, please send us an email at info@camping-mentl.at. We will check availability free of charge. Please always have changes confirmed in writing.
- Extension on-site: Please contact reception. Depending on availability, you can stay on your pitch or move to a vacant alternative pitch.
- Delayed arrival: In the case of late arrival, the full amount for the originally reserved period will be charged.
- Early departure: In the event of an earlier departure (including due to bad weather), pitch fees for the entire booking period will be charged for pitches, and the total value of the booking will be charged for rental accommodations. Even on rainy days, the Villach region and Lake Ossiach offer numerous excursion destinations.
- Pitches: Check-in is possible from 12:00 PM. Please do not arrive earlier, as there are very few parking spaces in front of the barrier and you may have to drive on. On the day of departure, we kindly ask you to vacate the pitch by 11:00 AM.
- Rental Accommodations (Apartments, Rooms, Mobile Homes): Check-in takes place from 2:00 PM. Check-out must be completed by 10:30 AM at the latest on the day of departure.
Most of our pitches and access roads are ideally suited for camping vehicles up to a max. length of 7.5 meters and a maximum weight of 4.5 tons.
- Large vehicles: For vehicles over 7.5 m in length or over 4.5 t total weight, we ask for a separate inquiry in advance including exact dimensions.
- Maximum upper limit: Unfortunately, we cannot accommodate vehicles over 8 meters in length or over 5 tons actual arrival weight.
- Caravan combinations: The length specification for caravans includes the drawbar, but excludes the towing vehicle.
Our reception is open daily from 8:00 AM to 6:00 PM. Please have official photo identification (passport, ID card, driver's license) ready for all arriving guests.
- Pitch with self-check-in: If you have completed your data in the guest portal in advance, you can drive directly through the barrier to your pitch from 12:00 PM.
- Pitch without self-check-in: Please report to reception first from 12:00 PM onwards to verify your details.
- Rental accommodations: Check-in and key handover take place from 2:00 PM at reception.
- Experience card: For information and the issuance of your free experience card, please come briefly to reception (even after self-check-in). You can update changed license plates in the portal or at reception.
If you arrive after 6:00 PM, please be sure to contact us beforehand. By prior agreement, self-check-in via the guest portal is possible for pitches. Please note that the entry barrier closes at 10:00 PM, after which entry is no longer possible. For rental accommodations, prior arrangement by phone regarding key handover is mandatory in case of late arrival. Please always have late arrivals confirmed by us in writing.
Yes, our campsite features an automatic barrier system with automatic license plate recognition. The barrier is open daily from 7:00 AM to 10:00 PM. From 10:00 PM to 7:00 AM, absolute nighttime quiet hours and a driving ban apply across the entire campsite grounds.
- Late check-out for pitches: A late departure is only possible by prior arrangement, availability, and for an extra charge (departure until 4:00 PM subject to a fee; after 4:00 PM another night will be charged). Please get written confirmation.
- Late check-out for rental accommodations: We do not offer late check-out for rental accommodations (check-out strictly by 10:30 AM).
- Beach use on departure day: After check-out, you may still use our swimming beach on Lake Ossiach and the sanitary facilities for free until 12:00 PM. However, pitches must be cleared by 11:00 AM and accommodations by 10:30 AM. Parking in front of the barrier is subject to a fee after 20 minutes.
- Pitch guests: Park your car directly on your booked pitch. Please take the vehicle size into consideration when choosing your plot size.
- Rental accommodations: Guests in apartments and single rooms park in the assigned parking space directly in front of the accommodation. A free, reserved parking space is available for each mobile home on the large main parking lot in front of the campsite.
- Additional vehicles: A second car or an additional trailer on the pitch is subject to a fee. A brought motorcycle parks free of charge (if transported on a trailer, a fee applies for the trailer). Please refer to online booking for prices.
Our pitches in the Standard, Comfort, and Lake Terrace categories vary in size between 60 and 150 m². You can view the exact dimensions (length and width) of the individual plots directly during online booking or in your individual offer.
All our pitches have their own electricity connection with a CEE socket (3-pin, 16-amp fuse). The pitch categories Comfort, Lake Terrace, Top-Platz, and Atlantisplatz additionally offer a private water and wastewater connection directly at the pitch. For Standard pitches, central water supply points and drains are located on the campsite grounds.
We offer both pure lawn pitches and gravel-paved pitches on our grounds. Simply inform us of your preferred surface when booking or inquiring.
Yes, thanks to our well-maintained mature trees, bushes, and natural hedges, we offer pleasantly shady as well as sunny pitches. We are very happy to consider your preference for shade or sun during your inquiry.
Awnings and gazebos may be set up free of charge. To protect our grass, we ask that you exclusively use breathable awning carpets or special underlays. Airtight foils or plastic tarps are strictly forbidden. A fee applies for extra tents, second cars, or trailers. A maximum of 6 people are permitted per pitch.
If you arrive without your own caravan or tent, we offer comfortable rental accommodations: You can choose between cozy single rooms, spacious apartments, and modern mobile homes located in a sought-after prime location directly on the lake shore.
Bed linen and towels are already included in the price. The kitchens in the apartments and mobile homes are fully equipped with dishes, cutlery, cookware, dish soap, a sponge, and a dish towel. Mobile homes feature heating and air conditioning; apartments and single rooms feature heating. Baby cots and high chairs are only available by prior arrangement and subject to availability checks. A final cleaning fee only applies to apartments and mobile homes (included for single rooms).
No, our Camping Mentl exclusively offers pitches for vacationers and tourist camping. We do not have permanent pitches for long-term campers.
Our campsite has direct, barrier-free access to Lake Ossiach. The gently sloping sandy beach is ideal for families. A bathing pier with steps makes getting into the cool water easy. Beach use is free of charge for all camping guests. For safety reasons, the shoreline area is divided: The left bay as seen from land is used for launching SUPs and boats. The right bay is reserved exclusively as a swimming and toddler area (SUPs and boats prohibited). Free wooden double sun loungers are available on the sunbathing lawn.
We offer many free leisure activities for young and old: On the opposite side of the road, a beach volleyball court, a basketball hoop, table tennis tables, and a dart area await you (rackets and darts can be borrowed for free at reception). Next to the "Knusperhäuschen" is a large children's playground with swings, slides, teeter-totters, and a carousel.
Yes, in July and August we offer a free children's program in the "Knusperhäuschen" for children aged 5 to 12 from Monday to Friday (9:00 AM to 1:00 PM) (no registration required). The program includes crafts, games, and rides on our electric train. Weekly highlights in summer also include a magician, a wood workshop, and pony riding. There is no separate teen program.
In July and August, we offer our guests free yoga directly on the beach of Lake Ossiach 1 to 2 times a week (no registration required). For extensive wellness days and sauna visits, we recommend the nearby KärntenTherme in Warmbad-Villach.
You can rent stand-up paddleboards (SUP) directly from us by the hour or by the day. We do not operate our own boat rental. You can bring your own SUPs and boats and store them free of charge on the designated racks in the beach area. Launching is permitted exclusively in the left bay to keep the swimming area in the right bay clear.
Our modern sanitary building features comfortable individual wash cabins, child-friendly sanitary areas, and accessible showers and WCs for people with disabilities. Washing machines, tumble dryers, and ironing facilities are also at your disposal.
Yes, there are no coin meters or shower tokens here. The use of showers and the hot water supply at the sinks are completely free of charge in the overnight price.
Yes, our entire campsite area is barrier-free accessible. This includes step-free access to the lido on Lake Ossiach, the specially equipped sanitary rooms, the reception, and our farm shop.
Yes, we offer all our guests free Wi-Fi access with good speed and coverage across the entire campsite grounds. Paid add-on packages are not required.
For our power connections, you need a standard, blue 3-pin CEE camping plug (fused at 16 amps). We recommend an extension cable with a length of at least 15 meters. CEE adapters and cables can be borrowed for free at reception upon depositing a deposit.
Yes, fresh, top-quality Carinthian drinking water flows from all water outlets and posts on our campsite. If your pitch has a water connection, you can fill your water tank directly there. A central drinking water station for motorhomes is also located at the gray water disposal area near the exit barrier.
- Gray water: The disposal station is located to the left of the exit barrier.
- Chemical toilet: In the sanitary building, a separate room with a disposal sink is available for free disposal.
- CamperClean: In the center of the campsite, there is a paid CamperClean machine that automatically empties, cleans, and refills your toilet cassette.
There are currently no dedicated EV charging stations for passenger cars. However, you may charge your electric car or e-bike batteries directly at the CEE power connection (16 A) of your pitch using suitable charging equipment. Billing is based strictly on consumed kilowatt-hours according to our current price list.
Yes, you can exchange standard 5 kg and 11 kg gas cylinders at our reception. For refilling special or international gas cylinders, we recommend the gas filling station at Campingwelt Falle in nearby Villach.
In the sanitary building, opposite the washing machines, a freezer compartment is available where you can freeze your brought ice packs free of charge. We do not offer a separate guest refrigerator for storing food.
Yes, in our on-site "Mentl’s Hofladen" you can get fresh bread, rolls, and regional pastries every morning for a cozy breakfast right at your pitch.
Directly opposite the campsite entrance is the excellent Restaurant Tamara. On the campsite grounds, Mentl’s Hofladen provides you daily with fresh bread, basic groceries (milk, butter, eggs), coffee, cake, ice cream, and frozen goods.
The nearest fully stocked supermarket is located just 200 meters from our campsite and can easily be reached on foot. For small purchases in between, our farm shop is at your service.
Day visits to our overnight guests are permitted upon prior registration at reception. A day visitor fee (up to the maximum of the regular daily person rate) as well as parking fees, if applicable, will apply. Unregistered access is not permitted; unfortunately, we cannot welcome pure day guests without a connection to camping guests.
Our nighttime quiet hours are from 10:00 PM to 7:00 AM (absolute driving ban on the grounds). Midday quiet hours last from 1:00 PM to 3:00 PM (driving at walking pace is permitted during midday quiet hours). We kindly ask all guests to show mutual consideration.
Yes, grilling with gas, electric, and charcoal grills is permitted on your pitch. Open fires and grilling with real wood are strictly forbidden on the pitches. Please extinguish charcoal completely before disposal and under no circumstances use the paper waste bins.
Yes, a cozy, communal fire pit is available on the opposite side of the road. Suitable barbecue accessories can be borrowed for free at reception.
The campsite is the perfect starting point for cycling and hiking in Carinthia. The popular Lake Ossiach Cycling Path passes right by the campsite. In addition, the neighboring Ossiacher Tauern and Gerlitzen Alpe invite you to wonderful hiking tours. Bicycles can be rented directly through our internal bike rental service.
Environmentally friendly travel by train and bus is easily possible: Travel by train to Villach Main Station (Hauptbahnhof). From there, take the public bus to the stop "Heiligen Gestade Berghof" or "Villach Berghof L49", which is located only approx. 200 meters from the campsite. Information is provided by Kärntner Linien or Google Maps. We do not offer our own pick-up service.
Yes, all our overnight guests receive the regional experience card free of charge. With this card, you enjoy numerous discounts and benefits at excursion destinations in the Villach – Lake Ossiach – Lake Faak region. The card is issued to you personally at reception.
- Emergencies: For urgent matters outside reception hours, you will find an emergency phone number directly on the reception window.
- First aid & defibrillator: A first-aid kit as well as an automated external defibrillator (AED) are located clearly visible in the reception area.
- Lost & found: Lost or found items are collected at reception and can be picked up there.
